Baltimore City Detention Center
Important Inmate Phone System Changes
As a result of a recent telephone vendor contract award, friends and family of inmates housed at all DPSCS correctional facilities should be aware of some minor disruptions in service in the coming weeks. With the introduction of this new vendor we hope to provide you improved inmate telephone services at the same, and in some cases, lower costs. This Advanced Pay brochure from the new vendor has been distributed to the inmate population and may be useful for you as well.
The actual change-over for BCCC will happen February 27, 2013. A six business day transitional period will take place February 22 through March 1, 2013, during which time inmates will only be able to make collect calls as no debit or pre-paid calls will be permitted. If no collect call account is set-up, the inmate will be unable to make calls that week. During the transitional period dates, inmates will also not be able to submit telephone vouchers.
Although the previous vendor Securus will transfer inmate balances (purchases made by inmates) during the cut-over period to the new vendor Global Tel* Link, family members will have to contact Securus directly for refunds on purchases they (family members) made from Securus in the past. If you currently have an account with Securus you may be receiving a call further explaining your options from the new vendor in the near future.
We apologize for any inconvenience this vendor transfer may cause in trying to reach a loved one at a DPSCS facility and thank you for your cooperation.
10:00 a.m. - 1:45 p.m. and 3:00p.m. - 4:45p.m.
Tuesday, Wednesday, Thursday, Friday, and Saturday
NO VISITS ON SUNDAY AND MONDAY
401 E. Eager Street
Baltimore, Maryland 21202
Go to Map
Phone: (410) 209-4001 or
(410) 209-4145 (24 hours)
Fax: (410) 209-4260
Chief of Security
Visitor Dress Code
All visitors, to include children, must dress appropriately for visitation. All clothing must cover from the neck to the kneecaps.
The following types of clothing are not allowed to be worn:
- tube tops, tank tops, or halter tops
- see-through clothing
- mini-skirts, mini-dresses, shorts, skorts, or culottes (at or above the kneecap)
- form-fitting clothes such as leotards, spandex, and leggings
- clothes that expose a person's midriff, side, or back
- tops or dresses that have revealing necklines and/or excessive splits
- coats, jackets, shawls and scarves will be placed in an appropriate area.